HeyGuides

Book a guide whose licence you can stand behind.

HeyGuides is where tour operators and DMCs find licensed guides — checked against the issuing authority, tracked to expiry, and only ever offered in the places their licence actually covers.

A verified guide credential: Maria Santos, licensed by Roma Capitale, valid until March 2028, bookable in Rome but not Florence Maria Santos Italian · English · Spanish ISSUING AUTHORITY Roma Capitale VALID UNTIL March 2028 BOOKABLE IN Rome Florence
Why this exists

Sourcing guides is still a WhatsApp group and somebody's memory.

That works until the group you need is asleep, the guide you always use is on a Nile cruise, or an inspector asks to see a licence that quietly expired in March. The exposure sits with you.

Licence verification where a licence is required

In cities that license guides, we check the licence with the issuing authority and a guide is bookable only while it is current. When it lapses they leave our search automatically — nobody has to remember. Where no licence is issued, we verify identity instead and say so.

A licence does not travel

We match on the legal boundary rather than distance, so a guide is never offered somewhere they cannot lawfully work.

Somebody answers at 6am

When a guide falls through, the same job goes to every matching licensed guide as an urgent request. That is what the fee is for.

Rated by the people who were there

Travellers rate the guide at the end of the tour, and the score updates live. Not the operator's impression second-hand — the verdict of the fourteen people who spent the day with them.

One invoice, not thirty-four

Book across a dozen countries and settle once. Your guides are paid on time, which is why the good ones answer you first.

The bit everyone gets wrong

A licence covers a city, not a country.

Italy licenses per region, so a guide cleared for Rome is not cleared for Florence. Dubai does not authorise Abu Dhabi. Elsewhere no licence exists at all. We hold coverage per city, and the badge says which of three things was actually checked — a licence, an identity where none is issued, or nothing yet. We would rather tell you we have not established the rules than guess on your behalf.

One guide's coverage across four cities: verified in Rome and Dubai, identity confirmed in Sydney, and not yet checked in Paris Paris not yet checked Rome licence verified Dubai licence verified Sydney identity confirmed one guide · coverage held per city
Ratings

The verdict comes from the group, not from a guess.

At the end of every tour the guide shares one link with their group. Travellers rate them in a tap — anonymously, no account, nothing to install — and the score is live the moment it lands. A guide is not shown a rating until three people have given one, because a single review is not a score.

Live, and from the tour itself

Fourteen travellers on a four-day trip is fourteen opinions, gathered on the day rather than remembered a month later by somebody in an office.

You book on evidence

Search ranks by what travellers actually said. Two guides with the same licence are not the same guide, and this is how you tell.

It is why guides come back

A rating is earned here and stays here. Work taken off-platform builds a guide nothing — which is what keeps good ones inside it.

For operators and DMCs

Ask for a person, not a product.

Licensed Egyptologist, Giza, four days, Spanish, fourteen travellers. Name a guide you already trust, or put it to everyone who matches and choose from the replies.

STEP ONE

Search honestly

We show who is licensed where, and never claim a guide is free — only that we know of no conflict.

STEP TWO

Send the job

It reaches guides on WhatsApp, where they actually read things. One price, fixed before anyone accepts.

STEP THREE

Get a named guide

On confirmation you get their number. We do not stand between you and your guide on the morning of a tour.

Request access

We open accounts by hand, so tell us what you need guides for.

For guides

Work from operators who pay, without chasing anyone.

Free to join. Set your own day rate — operators never see what you charge us, and we never ask you to discount to win work. Jobs arrive by WhatsApp; accept or decline with one tap.

You are paid for the work you did

Your rate is yours. We add our margin on top of it, never out of it.

No app, no password

Everything happens through a link we send you. Two minutes to set up, and nothing to install.

Your rating follows you, not the operator

Every group you guide can rate you in one tap. Build it here and it is yours — the reason operators pick you next time.

We remind you before your licence lapses

And stop offering you work the day it does — which protects your standing as much as the operator's.

Join as a guide

Tell us where you are licensed. We will send you a link to finish.